Privacy policy

Last updated: 2026

 

At Fifty Five Sixty we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use and protect your data when you visit our website or make a purchase.

INFORMATION WE COLLECT

When you visit our website or place an order we may collect:

  • Personal information: Name, email address, phone number, billing and shipping address
  • Payment information: Processed securely through Shopify Payments or PayPal — we do not store your card details
  • Device information: Browser type, IP address, pages visited and time spent on site
  • Communications: Messages sent to us via email, Instagram or WhatsApp

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates and delivery notifications • Respond to your questions and customer service requests 
  • Improve our website and shopping experience
  • Send marketing emails (only if you have opted in — you can unsubscribe at any time)
  • Comply with legal obligation

HOW WE SHARE YOUR INFORMATION

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers including:

  • Shopify — our e-commerce platform
  • Pirate Ship / USPS / UPS — for order fulfillment and shipping
  • PayPal — for payment processing
  • Meta (Instagram/Facebook) — if you interact with us via social media

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings however this may affect certain features of our website.

DATA SECURITY

We take reasonable measures to protect your personal information from unauthorised access, use or disclosure. All payment transactions are encrypted and processed through secure, industry-standard systems.

YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.